Case study · E-commerce
Bringing a 1988 waste management supplier online
Richtech Enterprise supplies garbage bins, recycling containers and waste management equipment from Kota Kinabalu. We built the platform that lets customers browse, buy and request quotations online.
- Client
- Richtech Enterprise
- Industry
- Waste management products
- Location
- Kota Kinabalu, Sabah, Malaysia
- Stack
- Next.js, TypeScript, PostgreSQL, Stripe, Clerk, Kubernetes
The problem
Richtech sold through phone calls, walk-ins and dealers. Customers could not see the range, prices or stock without contacting the office, and business buyers needed formal quotations rather than a simple checkout.
What we built
One platform that serves both walk-in customers and business buyers.
- Product catalogue with categories, capacities and stock levels
- Cart and online payment, plus pay-on-collection reservations
- Request-for-quotation flow for business and government buyers
- Dealer programme with tiered pricing
- Admin dashboard for products, orders and quotations
- Server-rendered pages, structured data and a sitemap for Google
Result
In Google Search Console for the three months to 14 October 2026, richtechgroup.my received 53 clicks from 1,540 search impressions. Its average position for "richtech enterprise" was 1.0, and it appears around position 7 for product searches such as "mgb 1100 liter". Orders and quotation requests now arrive online instead of only by phone.